Mens Hair Care
United States Shop flag

Privacy & Legal

PRIVACY AND SECURITY POLICY 

This privacy and security policy (collectively, this "privacy policy") describes how your personal information may be collected, used and disclosed by Telehealth Group Inc (dba Men’s Hair Club) and its subsidiaries and affiliates (collectively, "TGI”, "we", "us", or "our") by (a) using the website operated by TGI located at http://www.MensHairClub.com or other related websites and/or mobile applications operated by TGI (collectively, the "website"), (b) purchasing and/or using the products and/or services provided by us thereunder (together, the "products"), and/or (c) providing your personal information to TGI, you signify your acknowledgement and agreement to this privacy policy, whether or not you register for an account with TGI through the website (an "account"). If you do not agree with any provision in this privacy policy, please do not use the website, purchase or use the services or products, provide your personal information to TGI, or register for an account. this privacy policy does not apply to websites or applications that display or link to different privacy policies. PLEASE REVIEW THIS PRIVACY POLICY CAREFULLY.  

TGI’S COMMITMENT TO YOUR PRIVACY.

TGI understands that your health information is very personal, and is dedicated to maintaining the privacy of your personally identifiable information, including your protected health information (collectively, "PII"). PII includes information about you that may be used to identify you (such as your name, date of birth, or address), and that relates to (a) your past, present or future physical or mental health or condition, (b) the provision of health care to you, or (c) your past, present or future payment for the provision of health care. In operating the Website, TGI may receive information and create records containing your PII. TGI is required by law to maintain the privacy of your PII and to provide you with notice of its legal duties and privacy practices with respect to your PII. 

COLLECTION, USE AND DISCLOSURE OF NON-PERSONALLY IDENTIFIABLE INFORMATION. 

TGI may collect information about your use of the Website that does not contain any PII, or may aggregate or create de-identified information that does not contain any PII by removing information that personally identifies you from other information collected (collectively, "Anonymous Information"). TGI reserves the right to use or disclose Anonymous Information without restriction, subject to applicable law. 

COLLECTION, USE AND DISCLOSURE OF PERSONALLY IDENTIFIABLE INFORMATION. 

TGI does not collect your PII without your authorization, though the use of certain features of the Website or Services will require you to provide certain information to us. Any information you provide to us when you visit or use the Website and/or when you register or use your Account is voluntary. 

This information may include the following PII: 

  • Contact information, including, without limitation, name, email address, mailing address, and phone number; and Health or medical information, including, without limitation, medical records, age, gender, health background, health status, prescribed and over-the-counter medications, medical ID number, driver’s license number, laboratory testing results, and photos). Subject to the restrictions on the use and disclosure of your PII under applicable law, TGI may use and disclose your PII (including to third parties) to: 
  • Provide for the medical diagnosis and treatment of erectile dysfunction. 
  • Provide, operate, analyze usage of and improve the Website and Products. 
  • Verify your identity as the holder of an Account. 
  • Administer your Account or process payments. 
  • Communicate with you about the Website and Products, and to deliver any administrative notices or alerts and communications relevant to your use of the Website or Products. 
  • Tailor the features, performance and support of the Website and Products to you and your preferences. 
  • Troubleshoot problems with the Website and provide you with customer support. 
  • Market our services and those of third parties we believe may be of interest to you when you have given us express authorization to do so. 
  • Investigate, deter, prevent, defend against or take other action regarding violations of TGI’s Terms of Service, illegal activities, suspected fraud or situations involving potential threats to the legal rights or physical safety of any person or the security of TGI’s network, Website or Products. 
  • Respond to subpoenas, court orders or legal processes. 
  • Facilitate the negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction or proceeding involving sale, transfer, divestiture or disclosure of all or a portion of our business or assets to another person or entity. 
  • Protect the personal safety of TGI, its customers, or any other person in an emergency. 
  • Fulfill any other obligation of TGI as required by law. 

In the event that we are legally compelled to disclose your PII to a third party, we will make every reasonable effort to notify you, unless doing so would violate the applicable law, court order or other legal requirement. 

Additionally, when you visit the Website or use your Account, TGI may collect technical and navigational information, such as computer browser type, Internet protocol address, pages visited and average time spent on the Website. This information may be used, for example, to alert you to software compatibility issues, or it may be analyzed to improve web design and functionality. 

DISCLOSURE OF PERSONALLY IDENTIFIABLE INFORMATION TO THIRD PARTIES. 

The Website may contain links to third party sites whose information, privacy and security practices may be different than ours. Before using these third party sites or providing them with your PII, you should carefully review and evaluate the privacy notices for such sites, as TGI has no control over information that is submitted to, or collected by, these third parties. 

In certain cases, you may be directed to a third party site to provide information to complete a transaction in connection with the Website. In such cases, any information you provide to such third party sites directly to such third party will be subject to the applicable third party’s privacy policy and terms of service. For example, Stripe, Inc. ("Stripe") provides third party payment processing services for TGI. All payments made to TGI will be processed by Stripe. The privacy policies of Stripe may differ from those of TGI. Any information you submit to Stripe will be governed by their privacy statements. Accordingly, TGI encourages you to carefully read their privacy statements. 

TGI DOES NOT CONTROL AND IS NOT RESPONSIBLE FOR, HOW THIRD PARTIES HANDLE YOUR PII. PLEASE EXERCISE CAUTION AND CONSULT THE PRIVACY POLICIES POSTED ON EACH THIRD PARTY WEBSITE FOR FURTHER INFORMATION. TGI AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONSULTANTS, REPRESENTATIVES, AND AGENTS EXPRESSLY DISCLAIM ANY AND ALL LIABILITY RELATING TO THE ACCURACY, QUALITY, AVAILABILITY, RELIABILITY, OR SECURITY OF ANY THIRD PARTY WEBSITES. TGI AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONSULTANTS, REPRESENTATIVES, AND AGENTS SHALL NOT BE LIABLE FOR ANY UNAUTHORIZED USE OR DISCLOSURE OF YOUR PII BY ANY SUCH THIRD PARTY IF SUCH PII IS PROVIDED TO SUCH THIRD PARTY IN COMPLIANCE WITH THIS PRIVACY POLICY. 

PROTECTION OF PERSONALLY IDENTIFIABLE INFORMATION. 

TGI employs reasonable physical, electronic and managerial security measures, and follows generally accepted industry standards to safeguard your PII. 

TGI utilizes firewall barriers, high-grade SSL encryption techniques, and authentication procedures, among others, to maintain the security of your online sessions and to protect Accounts and systems from unauthorized access. TGI software and member health records are stored on secure servers and backed up daily. All data is encrypted during storage and transmission. 

TGI strictly limits access to your PII. TGI’s employees and agents are trained in our confidentiality and privacy policies, and only those employees and authorized agents of TGI who need such information to provide you with the Products have access to your PII, and only under strictly controlled conditions. TGI and its employees and agents will use PII only as necessary to provide the Products through the Website. 

Please be aware that no method of data transmission over the Internet or method of electronic storage can be guaranteed to be perfectly secure. As a result, while TGI takes extensive measures to protect your PII, it cannot ensure or guarantee the security of any information you transmit to TGI or through the Website. TGI DOES NOT COVENANT, REPRESENT, OR WARRANT THAT THE TRANSMISSION OF YOUR PII WILL NOT BE COMPROMISED. 

ONLINE WILL BE SECURE, AND YOU DO SO AT YOUR OWN RISK. 

Your cooperation is imperative in safeguarding your PII. Choose your Account password carefully, as anyone with access to your Account password will be able to assume your online identity and view your medical information, change your PII, and communicate with your TGI health care providers. It is your responsibility to prevent disclosure of your password to others, and to change your password if you feel that its security has been compromised. You may change your password from your Account profile page after logging into your Account. Additionally, you will periodically receive correspondence from TGI at the email address you register with your Account. While these emails will never contain your photos (unless requested by you) or payment information, they will sometimes include information relating to the details of your treatment (as applicable). Accordingly, it is critical that you safeguard your designated email address and restrict access thereto. The registration of an email address with your Account indicates your consent for TGI to transmit your PII to such address. 

OPTING OUT OF FUTURE COMMUNICATIONS 

You can stop receiving marketing emails from TGI by clicking the unsubscribe link included at the bottom of a TGI marketing email. You cannot opt out of certain emails we need to send you relating to normal business operations (for example, notifying you of a message from your medical provider). To opt out of all emails from TGI, you may email SUPPORT@TGI.COM and cancel your TGI membership. 

ACCESSING, CORRECTING, UPDATING, AND DELETING YOUR PERSONALLY IDENTIFIABLE INFORMATION. 

You may access and update certain information, or deactivate your Account from your Account profile page after logging into your Account. Additionally, you may at any time make a request to access, correct or update the PII that TGI has collected about you by contacting us at SUPPORT@TGI.COM, including requests to: 

  • View your medical records that have been provided to TGI. 
  • Inspect and copy your PII. 
  • Amend your PII if you believe your file is incomplete, incorrect or obsolete. 
  • Receive an accounting of all disclosures TGI has made of your PII. 

TGI will make reasonable efforts to respond promptly to all such requests. TGI may impose a fee for the costs associated with your request, including the costs of labor, materials and/or shipping. In certain circumstances, TGI may deny your request. In the event of a denial, we will inform you of the reason for such denial and you will have the opportunity to request a review of the denial and submit a statement of disagreement for inclusion in your records. TGI will not verify, modify or otherwise alter any of your PII without your request or consent, provided that TGI may correct any errors or modify any immaterial information at any time. 

You may at any time make a request for TGI to delete your PII. TGI will promptly comply with all such requests, but only to the extent such requests are not in conflict with any requirements to retain such information pursuant to applicable law or otherwise. When we delete your PII, it will be deleted from the active database, but may remain in our archives; we may also retain and continue to use your Anonymous Information. Further, to the extent your PII has been disclosed to third parties; TGI may not be able to access such PII or cause the deletion or modification of such PII by the relevant third parties. 

USE OF COOKIES AND OTHER TECHNOLOGIES ON THE WEBSITE. 

Certain features of the Website are only available through the use of cookies and other user tracking mechanisms (collectively, "Cookies"). Cookies may include small files saved on your local hard drive which store your preferences or other records, and enable TGI to (a) collect information about your use of the Website, (b) understand general Website usage and volume statistical information, and (c) improve the services, experience, content and offerings on the Website. Cookies do not tell TGI your email address or other PII unless you choose to provide this information to TGI; for example, by registering for an Account. However, once you choose to provide your PII to TGI, this information may be linked to the data stored in a Cookie. You may elect to decline Cookies if your browser has this functionality. However, if you do so, you may not be able to use certain features on the Website which are dependent on the information collected by Cookies. 

As you browse TGI, advertising cookies will be placed on your computer so that we can understand what you are interested in.

Google Analytics

We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”) to collect certain information relating to your use of the Site. Google Analytics uses “cookies”, which are text files placed on your computer, to help the Site analyze how users use the site. You can find out more about how Google uses data when you visit our Site by visiting “How Google uses data when you use our partners' sites or apps”, (located at www.google.com/policies/privacy/partners/). We may also use Google Analytics Advertising Features or other advertising networks to provide you with interest-based advertising based on your online activity. For more information regarding Google Analytics please visit Google's website, and pages that describe Google Analytics, such as www.google.com/analytics/learn/privacy.html. To learn more about interest-based advertisements and your opt-out rights and options, visit the Digital Advertising Alliance and the Network Advertising Initiative websites (www.aboutads.info and www.networkadvertising.org). Please note that if you choose to opt out, you will continue to see ads, but they will not be based on how your online activity.

 

PERSONS UNDER THE AGE OF 18. 

Persons under thirteen (18) years of age are not eligible to use the features, services and other aspects of the Website or the Products. If you are a parent or guardian of an individual under the age of eighteen (18) and believe your child has disclosed PII to TGI without your consent or authorization, please contact us at SUPPORT@TGI.COM. 

ASSIGNMENT.

If TGI or its assets are acquired by another company, or in the event of a merger, consolidation, change in control, transfer of substantial assets, reorganization or liquidation, we may transfer, sell or assign to third parties information concerning your relationship with us, including, without limitation, PII that you provide or that has been provided on your behalf and other information concerning your relationship with TGI. Such third parties will assume responsibility for the PII collected by TGI in connection with TGI’s business operations or through the Website and such third parties will assume the rights and obligations regarding such information as described in this Privacy Policy. 

AMENDMENTS. 

We reserve the right to amend, modify, add, delete or update the terms of this Privacy Policy at any time in our sole discretion, as long as such changes are in compliance with applicable law. If we change the terms of this Privacy Policy, we will post the new Privacy Policy on the Website and you agree that such postings constitute notice of the new Privacy Policy to you. We recommend that you read this Privacy Policy each time you use the Website. If you object to any changes to this Privacy Policy your sole recourse will be to cease using the Website and/or Products. Your continued access to and usage of the Website and/or Products signifies your acknowledgement and acceptance of any such changes to the Privacy Policy and agreement to be bound thereby. The terms of any new Privacy Policy will apply to all PII that it maintains, including PII that was created or received before such changes were made. 

REPORT VIOLATIONS. 

You should report any suspected violations of this Privacy Policy to SUPPORT@TGI.COM. 

QUESTIONS. 

If you have questions or concerns about this Privacy Policy, please contact us at SUPPORT@TGI.COM.